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OUR PRIVACY STATEMENT
This privacy statement covers the site www.loopcreations.com,
owned by Loop Digital, Inc.
1. What personally identifiable
information Loop Digital, Inc collects.
2. What personally identifiable information third parties collect
through the Web site.
3. What organization collects the information.
4. How Loop Digital, Inc uses the information.
5. With whom Loop Digital, Inc may share user information.
6. What choices are available to users regarding collection, use and
distribution of the information.
7. What types of security procedures are in place to protect the loss,
misuse or alteration of information under Loop Digital, Inc control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they
should first contact Loop Digital, Inc by email at service@loopcreations.com
Information Collection and Use
Information Collection
Loop Digital, Inc is the sole owner of the information collected
on www.loopcreations.com. Loop Digital, Inc collects information
from our users at several different points on our Web site.
Registration
In order to use this Web site, a user must first complete the registration
form. During registration a user is required to give contact information
(such as name and email address). We use this information to contact
the user about services on our site for which he has expressed interest.
It is optional for the user to provide demographic information (such
as income level and gender), but encouraged so we can provide a
more personalized experience on our site.
Order
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration
date). This information is used for billing purposes and to fill
customer’s orders. If we have trouble processing an order,
the information is used to contact the user.
Information Use
Profile
A profile is stored information that we keep on individual users
that details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user.
This profile is used to tailor a user’s visit to our Web site,
and to direct pertinent marketing promotions to them. We do not
share your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user’s computer tied
to information about the user. We use both session ID cookies and
persistent cookies. For the session ID cookie, once users close
the browser, the cookie simply terminates. A persistent cookie is
a small text file stored on the user’s hard drive for an extended
period of time. Persistent cookies can be removed by following Internet
browser help file directions.
By setting a cookie on our site, users would not have to log in
a password more than once, thereby saving time while on our site.
Persistent cookies enable us to track and target the interests of
our users to enhance the experience on our site. See the “Profile”
section.
Some of our business partners use cookies on our site (for example,
advertisers). However, we have no access to or control over these
cookies, once we have given permission for them to set cookies for
advertising.
Third Party Advertising
The ads appearing on this Web site are delivered to users by our
Web advertising partners. Information about users’ visit to
this site, such as number of times they have viewed an ad (but not
user name, address, or other personal information), is used to serve
ads to users on this site.
This privacy statement covers the use of cookies by www.loopcreations.com
only and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track
user’s movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked
to personally identifiable information.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email. Established members will
occasionally receive information on products, services, special
deals, and a newsletter. Out of respect for the privacy of our users
we present the option to not receive these types of communications.
Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our
users privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can deactivate
their account. However, these communications are not promotional
in nature
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the users wishes.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process
served on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and
advertisers. This is not linked to any personally identifiable information.
These are the instances in which we will share users’ personal
information:
We DO NOT Share Personal Information with Third Parties
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
Business Transitions
In the event Loop Digital, Inc goes through a business transition,
such as a merger, being acquired by another company, or selling
a portion of its assets, users’ personal information will,
in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having
their information used for purposes not directly related to our
site at the point where we ask for information. For example, our
order form has an ‘opt-out’ mechanism so users who buy
a product from us, but don’t want any marketing material, can
keep their email address off of our lists.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by
contacting us at service@loopcreations.com to opt-out.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our users
can make an informed choice as to whether or not they should proceed
with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that
we, Loop Digital, Inc, are not responsible for the privacy practices
of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and every
Web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this
Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. The requested information typically includes
contact information (such as name and shipping address), and demographic
information (such as zip code). Contact information will be used
to notify the winners and award prizes. Survey information will
be used for purposes of monitoring or improving the use and satisfaction
of this site. Users’ personally identifiable information is
not shared with third parties unless we give prior notice and choice.
Though we may use an intermediary to conduct these surveys or contests,
they may not use users’ personally identifiable information
for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email
address. Loop Digital, Inc will automatically send the friend a
one-time email inviting them to visit the site. Loop Digital, Inc
stores this information for the sole purpose of sending this one-time
email. The friend may contact Loop Digital, Inc at service@loopcreations.com
to request the removal of this information from our database.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal
information online - for example on message boards, through e-mail,
or in chat areas - that information can be collected and used by
others. In short, by posting personal information online that is
publicly accessible, you may receive unsolicited messages from other
parties in return.
This Web site takes every precaution to protect
our users’ information. When users submit sensitive information
via the Web site, their information is protected both online and
off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted
access to personally identifiable information. Our employees must
use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access
to user information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Finally, the servers that
store personally identifiable information are in a secure environment.
If users have any questions about the security
at our Web site, users can send an email to service@loopcreations.com
Correcting/Updating/Deleting/Deactivating Personal
Information
If a user’s personally identifiable information
changes (such as zip code, phone, email or postal address), or if
a user no longer desires our service, we provide a way to correct,
update or delete/deactivate users’ personally identifiable
information. This can usually be done at the profile page or by
emailing our Customer Support at service@loopcreations.com.
If we decide to change our privacy policy, we
will post those changes to this privacy statement, the homepage,
and other places we deem appropriate so our users are always aware
of what information we collect, how we use it, and under what circumstances,
if any, we disclose it.
If users have any questions or
suggestions regarding our privacy policy, please contact us at:
Phone: 626-389-4104
Fax: 267-295-1844
Email: service@loopcreations.com
Postal Address: 4506 Carlyle Ct, Suite 723, Santa Clara, CA 95054
Web site URL: http://www.loopcreations.com
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